CIS 4.6 - Item Retains Original Value When Transferred to Clintrial (Doc ID 1902231.1)

Last updated on JULY 24, 2014

Applies to:

Oracle Health Sciences CIS - Version 4.6.1.3 and later
Information in this document applies to any platform.

Symptoms

After syncing under CIS 4.6, the original value specified for an item is passed to the Clintrial panel UPDATE table, not the most recent value. 

For example, in the following transaction the original value is listed first, the current value second. Note the CONTROLREF values are identical, but the STRING values differ.


<TRANSACTION xmlns="<COMPANY NAME>-SyncXML-Inform4" GUID="{DD4C9425-3A5E-4C32-ABBA-2D415B65BBFB}" REVISION="415809560493060.000" USERGUIDREF="{79A791C2-4903-4BCA-B1C8-49A6D939EE20}" TIME="3/6/2014 7:39:20 PM" SOURCEMACHINE="{C114344D-AB8B-4701-AA7C-76B3311C87B8}" INFORMVERSION="4.6041605">
...
<ITEMREF GUID="{59C71304-7007-4D0A-9CEA-602E05A2A179}">
...
<CONTROLREF GUID="{8CE40799-A837-47C5-A8A9-C593B4A2D191}" PREVIOUSAUDITORDER="400606806634048.000" CREATEDBYRULE="0"><STRING INDEX="0" xml:space="preserve">ORIGINAL DATA ENTERED</STRING></CONTROLREF>
...
<CONTROLREF GUID="{8CE40799-A837-47C5-A8A9-C593B4A2D191}" PREVIOUSAUDITORDER="400606806634048.000" CREATEDBYRULE="0"><STRING INDEX="0" xml:space="preserve">CURRENT DATA ENTERED</STRING></CONTROLREF>
...
</ITEMREF>
...
</TRANSACTION>

"CURRENT DATA ENTERED" appears in Inform, "ORIGINAL DATA ENTERED" appears in Clintrial.

Cause

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