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Troubleshooting Steps to Analyze the Issues Related to Active X Component that Gets Used During the Letters Upload (Doc ID 1902953.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0 to 7.0.3 [Release 6.0 to 7.0.0]
Information in this document applies to any platform.

Purpose

Troubleshooting steps to analyze the issues related to Active X component that gets used during the letters upload:

 

Example of an error that gets displayed when saving the letter:

 "Active X control could not be used because it is either disabled or some error
has occurred. Please upload the updated letter template manually using
the letter upload dialog."

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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