Fusion styles menu and classic menu displayed incorrectly for different users on CCB homepage.
(Doc ID 1903047.1)
Last updated on OCTOBER 10, 2019
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.1 and laterInformation in this document applies to any platform.
Symptoms
Some clients/users are seeing the fusion style menu on CC&B homepage while others are seeing the classic menu. Attempted flushAll.jsp, clearing browser cache, restarting PC but various users still see the classic menu.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |