Fusion styles menu and classic menu displayed incorrectly for different users on CCB homepage. (Doc ID 1903047.1)

Last updated on AUGUST 14, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

 Some clients/users are seeing the fusion style menu on CC&B homepage while others are seeing the classic menu.  Attempted flushAll.jsp, clearing browser cache, restarting PC but various users still see the classic menu.

Cause

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