My Oracle Support Banner

Not Able to Schedule Transaction Post Processor: "Servlet Error" Occurs (Doc ID 1903266.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Retail Back Office - Version 13.0 and later
Information in this document applies to any platform.

Symptoms


While scheduling the transaction post processor, the below exception occurs in Back Office (BO).  This happens when the interval value is not set in (HH:MM) format in the Run Time section.


Steps to Reproduce:

1. Log in to Back Office.
2. Click on Admin tab and then the 'Schedule' link of Transaction Post Process.
3. On Next page select 'Schedule' radio button.
4. Select 'Repeating' checkbox.
5. In Repeat drop down, select 'Interval'. The Run Time option is displayed with text box.
6. In the text box, provide a 2- or single digit number. Click on Add button.
7. Click the Next button. Email Detail screen is shown.
8. Click the Next Button. Next page will be displayed with error message shown above.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.