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Field 'Restocking Fee' of RTV Form Takes Wrong Value from Field 'Default Restocking %' (Doc ID 1903428.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Calculations in field 'Restocking Fee' of RTV(Return To Vendor) form are processed in incorrect way. It takes wrong value from field 'Default Restocking %'.

Steps To Recreate:
1) While creating new RTV, add supplier, warehouse (wh) or store, add items. For example, sum in field 'Tot.Ord.Amt.' will be 100.
2) Set the value of 'Default Restocking %' as 1 (it means 1%) and press button 'Apply Totals'.
3) See that the value in 'Restocking Fee' is 0 (should be 1 = 1% * 100).
4) Set the value of 'Default Restocking %' as 2 (it means 2%) and press button 'Apply Totals'.
5) See that the value in 'Restocking Fee' is 1 (should be 2 = 2% * 100).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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