When Attempting to Download a File, Object Popup for "Downloading Advanced File Productivity Components" Shows up and Remains Open Forever until Closed

(Doc ID 1904103.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Oracle Agile Product Collaboration - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Folders, Files & Attachments

ACTUAL BEHAVIOR
---------------
When attempting to download a file, Object popup for "Downloading Advanced File Productivity Components" shows up and remains open forever until closed

EXPECTED BEHAVIOR
-----------------------
The Object popup for "Downloading Advanced File Productivity Components" should automatically close off after it has downloaded required files

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Open any Object and go to Attachments Tab
2. Click on a row and click Open
3. The "Downloading Advanced File Productivity Components" popup shows up
4. Remains open until use forcibly closes it



Changes

 

Cause

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