UI:in Account UI, Search By Account Identifier Type :Ext Txn Account NBR And Value Is Not (Doc ID 1904135.1)

Last updated on JULY 07, 2014

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3 and later
Information in this document applies to any platform.

Goal

When the business user is trying to look for an entity using "Main Menu"-> "Customer Information/"->"Account" and then put the Ext Txn Nbr the search does not return any records.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms