Procedure to Recover an Order That Has Stopped Processing
Last updated on DECEMBER 09, 2017
Applies to:Oracle Communications Order and Service Management - Version 7.0.0 to 7.2.4 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.
This scope of this procedure is to recover an order that has stopped processing due to a transient error (an error that does not result from problems in the order or in the configuration, but instead from for example, temporary environmental issues) and cannot be recovered automatically by OSM. To use this procedure, the task at which the process has stopped processing must have an error queue configured, and the queue must be set with an expiration policy to redirect.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms