PCM_OP_AR_GET_DISPUTES Not Working As Per Documentation (Doc ID 1904432.1)

Last updated on JULY 14, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The PCM_OP_AR_GET_DISPUTES API is not working as per the documentation. It takes the STATUS parameter as input as follows:

Item Status will be used as a search criteria. The default is to include all Item Statuses. The value can be a union of : PIN_ITEM_STATUS_PENDING, PIN_ITEM_STATUS_OPEN and PIN_ITEM_STATUS_CLOSED.
The opcode is not returning multiple disputes that are pending or closed, it shows only one(basically the result set 0). Both the PIN_FLD_TRANSFERS_OUT & PIN_FLD_TRANSFERS_INTO Array fields shows only the first element(elem 0), irrespective of multiple entries.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms