Unable To Transfer Negative Bill Balance Through Customer Center

(Doc ID 1904449.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


When trying to transfer a negative bill balance in Customer Center, an error occurs and the transfer is not successful.

Here is a snippet from the cm.pinlog:-


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms