Unable To Transfer Negative Bill Balance Through Customer Center
(Doc ID 1904449.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
When trying to transfer a negative bill balance in Customer Center, an error occurs and the transfer is not successful.
Here is a snippet from the cm.pinlog:-
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