Unable To Transfer Negative Bill Balance Through Customer Center (Doc ID 1904449.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

When trying to transfer a negative bill balance in Customer Center, an error occurs and the transfer is not successful.

Here is a snippet from the cm.pinlog:-





Cause

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