Unable To Transfer Negative Bill Balance Through Customer Center
(Doc ID 1904449.1)
Last updated on MARCH 31, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]Information in this document applies to any platform.
Symptoms
When trying to transfer a negative bill balance in Customer Center, an error occurs and the transfer is not successful.
Here is a snippet from the cm.pinlog:-
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |