My Oracle Support Banner

SIGSEGV and librates.so Error When Running FTP Process (Doc ID 1905131.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Financial Services Funds Transfer Pricing - Version 6.1.0.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Funds Transfer Pricing (FTP)

Symptoms

On FTP 6.1.0.2, when attempting to run FTP rule the process failed with the following error in the agentstartup.out log:

ERROR

Running TP, Process ID: 213250
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0xffffffff7dfa5b60, pid=4672, tid=1
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (14.3-b01 mixed mode solaris-sparc )
# Problematic frame:
# C [librates.so+0xa5b60]
#
# An error report file with more information is saved as:
# /herramientas/oraofsa/product/ofsaai.7.3/ficdb/bin/hs_err_pid4672.log

Steps to reproduce:

1. Ran FTP rule that was successfully run before and received the above error.
2. Ran FTP rule from command line and the process still hangs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.