Worksheet Notes Not Seen From Aggregate Hierarchy (Doc ID 1905164.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

Issue:
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on 12.2.1 Demantra Worksheet - Notes
===========
-- when users put notes on worksheet at a certain level of aggregation, the notes are saved and viewed correctly.

-- When the user is at a more aggregate level, he should be able to see all the notes defined under the combination selected, but no note is shown,

The issue happens for the user: Analyst1

Errors
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some present in collaborator.log and user java plug in console.
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1. collaborator.log file
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2014-03-27
 19:25:39,596 CET [http-80-13] DEBUG query.notes: ODPM-40408: Loaded 2
notes for Combination: level id: 795; member ids: 338
level id: 785; member ids: 30
 for dates ranging from Sat Feb 01 00:00:00 CET 2014 to Fri Feb 28 00:00:00 CET 2014
2014-03-27 19:25:39,596 CET [http-80-13] ERROR tunnel.general: ODPM-70106: Task[35] encountered error in the facade code
-----------

2. user java plug-in log.
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2014-03-27 19:32:14,581 CET [ViewPanelResizedListenerWorker] ERROR i18n.translation :: Translation is missing for the specified key in English dictionary: "Series"
2014-03-27 19:32:34,582 CET [AWT-EventQueue-2] ERROR dpweb.gui :: java.lang.NullPointerException
 at com.demantra.bridge.server.SoapBridge.getNotes
------------------

Steps:
---------
1. --building a base worksheet definition with note creation,
------------
Series: History, Cumulated to date,
Filtered - Baby dry - Segmento: Gruppo Regionale, ND Acraf SPA
BD Midi CP - Jan -3, Feb - 3 / Setting notes:For “DB Midi CP”

2. -- the worksheet at aggregate level with no notes shown, Same worksheet, but without level “Referenza Description”
  --when the same user selects the cell where there should be 2 notes present, there is the Indicator on History but the Note panel does not show any note,

Business Need / Expectation / Impact:
================
Users should be able to see all notes he defined, especially because data is not often collected completely, so notes help user to keep track of the exceptions.

Cause

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