Can't Install OMB Export Utility Error: "Primavera Portfolio Management is not installed" (Doc ID 1905243.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 SP2 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 SP2 version, Add-On Modules

When attempting to install the OMB Export Utility.,
the following error occurs.

ERROR
-----------------------
Primavera Portfolio Management is not installed

System logs
A process serving application pool 'OMBExportUtilityAppPool' terminated unexpectedly. The process id was '7352'. The process exit code was '0xfffffffe'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the OMB utility

Cause

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