My Oracle Support Banner

Error 11778 "Please Contact Your System Administrator" When Integrating OFSAAI with MSAD LDAP (Doc ID 1905357.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

For Oracle Financial Services Analytical Applications (OFSAA) Infrastructure 7.3.3, after configuring OFSAA to use LDAP with Microsoft Active Directory (MSAD), you get the following error when logging in:

[11778] Please Contact Your System Administrator.

or

[13201] Could not connect to LDAP server with the given details.  Please provide valid LDAP URL and password.

You updated the Configuration screen with the required LDAP settings and updated the LDAPProperties.properties file in $FIC_APP_HOME/common/FICServer/conf as described in the 7.3.3 document OFSAAI_LDAP_Integration.pdf.  However, the LDAP login still fails.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.