CIS 4.6 - "Client found response content type of 'text/html', but expected 'text/xml'" Error (Doc ID 1905359.1)

Last updated on JULY 30, 2014

Applies to:

Oracle Health Sciences CIS - Version 4.6.1.3 and later
Information in this document applies to any platform.

Symptoms

When syncing in CIS 4.6 the following error occurs in the Inform to Clintrial direction.

Sync connection has faulted.

There was a problem trying to retrieve transactions from the InForm Adapter
A General Error Occured ---> A General Error Occured ---> Client found response content type of 'text/html', but expected 'text/xml'.
The request failed with an empty response.
   at CISSynchAdapter.SynchOrchestration.SynchHandler.SynchronizeDataSynchronous(SynchConfigItem synchConfigItem, BookmarkProps bookmarkProps) in E:\CISNext\SourceCode\CISSynchAdapter\CISSynchOrchestration\SynchHandler.cs:line 74
   at CISSynchAdapter.SynchOrchestration.SynchEngine.ExecuteCISSynch(SynchConfigItem synchConfigItem) in E:\CISNext\SourceCode\CISSynchAdapter\CISSynchOrchestration\SynchEngine.cs:line 285
   at CISSynchAdapter.Processor.CISSyncExecuter.ExecuteSync(String syncGuid) in E:\CISNext\SourceCode\CISSynchAdapter\CISSyncProcessor\CISSyncExecuter.cs:line 126

In the Adapter log:

informadapter.transactionadapter.webservice[error]  ERROR InFormAdapter.TransactionAdapter.WebService General Information

********************************************* Additional Info: UniqueIdentifier: 24615230 ApplicationName: InFormAdapter.TransactionAdapter.WebService PlatformVersion: 1.3.821.0 CompanyName:  Manifest File E:\..\InForm Adapter\TransactionAdapter\bin\DeploymentManifest.xml not found: Information could not be accessed. OS: Windows2003 OSVersion: Microsoft Windows NT 5.2.3790 Service Pack 2  AppDomainName: /LM/W3SVC/1/ROOT//TRANSACTIONADAPTER-5-130439035013158042 AppDomainVersion: 2.0.50727.1433 WindowsIdentity: NT AUTHORITY\NETWORK SERVICE UICulture: en-US ThreadCulture: en-US 1) Exception Information

********************************************* Exception Type: Adapter.Framework.Common.Resources.AdapterFrameworkException MessageId: GENERAL ResourceIdentifier: GENERAL UnformattedParameterString: A General Error Occured Message: AppDomainName: /LM/W3SVC/1/ROOT//TRANSACTIONADAPTER-5-130439035013158042 AppDomainVersion: 2.0.50727.1433 ThreadId: 1 ThreadIdentityName: WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE UniqueIdentifier: 24615230 ExceptionId: Adapter.Framework.Common.Resources.GENERAL Data: System.Collections.ListDictionaryInternal TargetSite: HelpLink: Source: 2) Exception Information

********************************************* Exception Type: System.InvalidOperationException Message: Client found response content type of 'text/html', but expected 'text/xml'. The request failed with an empty response. Data: System.Collections.ListDictionaryInternal TargetSite: System.Object[] ReadResponse(System.Web.Services.Protocols.SoapClientMessage, System.Net.WebResponse, System.IO.Stream, Boolean) HelpLink: Source: System.Web.Services StackTrace Information

********************************************* at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at InFormAdapter.ServerAdapter.WebClient.ServerAdapterClient.ServerAdapter.GetTransactions(XmlElement request) in D:\InformAdapter\ServerAdapter\WebClient\Web References\ServerAdapterClient\Reference.cs:line 99 at InFormAdapter.ServerAdapter.WebClient.ServerAdapter.GetTransactions(GetTransactionsRequest request) in D:\InformAdapter\ServerAdapter\WebClient\ServerAdapter.cs:line 115 at InFormAdapter.TransactionAdapter.WebService.TransactionAdapterEngine.GetTransactions(GetTransactionsRequest requestParams) in D:\InformAdapter\TransactionAdapter\WebService\TransactionAdapterEngine.cs:line 34 at InFormAdapter.TransactionAdapter.WebService.TransactionAdapterGateway.GetTransactions(XmlElement xmlRequest) in D:\InformAdapter\TransactionAdapter\WebService\TransactionAdapterGateway.cs:line 37 at Adapter.Framework.Common.WebService.BigBrother.ExecuteWebMethod(WebMethodExecuter method, XmlElement xmlRequest) in D:\AdapterFramework\Framework\Common\WebServiceUtils.cs:line 57

Cause

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