CMT NullPointerException and Hanging When an Account Without Billinfo is Processed (Doc ID 1905584.1)

Last updated on JULY 25, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Pin_cmt application is hanging and printing java stack trace with java.lang.NullPointerException.

The user is unable to load the data even partially due to this issue, and error message is not logged in the log file.
This is the stack trace printed on the screen:

 
WORKAROUNDS
===========
Remove the data which caused the error - accounts without billinfo.

Cause

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