Unable to Access Log-In Page of AACG (Doc ID 1905814.1)

Last updated on JULY 29, 2014

Applies to:

Oracle Application Access Controls Governor - Version 8.6.3 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.3 version, AACG

ACTUAL BEHAVIOR
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When users attempt to access the log-in page of GRC, they are instead directed to the "Properties" page which is asking them to enter database connection parameters.

EXPECTED BEHAVIOR
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As the database connection information has not changed, the "Properties" page should not come up.
The GRC application should allow users to bring up the log-in page, where they can enter username/password information and be able to log-in.

STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to access the log-in page of GRC.
2. See that the user is instead redirected to the "Properties" page which is asking him to enter database connection parameters.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log-in to GRC.

Cause

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