Last updated on MAY 03, 2016
Applies to:Oracle Primavera Prime - Version 14.1 and later
Information in this document applies to any platform.
When attempting to assign a user as an Application Administrator within the Prime Administration application, it returns error "Unable to process the request" and in the log4j application log file the following error is returned:
TIMESTAMP ERROR LocalizedExceptionMapper:35 - Generic localizable exception detected for request to /security/admin/applicationAdministrators, returning error response back to client.
com.oracle.pgbu.common.exception.LocalizedException: Unable to process the request
at sun.reflect.GeneratedMethodAccessor12846.invoke(Unknown Source)
TIMESTAMP ERROR ApplicationAdminAction:110 - Could not load the policy AdministratorAuthPolicy oracle.security.jps.service.policystore.PolicyObjectNotFoundException: JPS-04028: Application with name "primavera" does not exist.”
The issue can be reproduced at will with the following steps:
1. Login to the Prime Administration Application
2. Select Application Administrators
3. Assign a user as an application administrator and note the error which returns.
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