OSM 7.2.2 Patch Install Raises "Error while processing library references" (Doc ID 1906975.1)

Last updated on OCTOBER 29, 2014

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.

Symptoms

On : 7.2.2 version, Installation Issues

ACTUAL BEHAVIOR
---------------
Before the upgrade, we stopped cartridge_management_ws and oms.

After the upgrade, when the user started the cartridge_management_ws successfully, we obtainres several errors when the user attempted to start oms and is unable to redeploy or start oms.

In all cases the errors refer to:

 
EXPECTED BEHAVIOR
-----------------------
oms.ear file should be up and running


Changes

 Upgraded from OSM 7.2.2.1 to OSM 7.2.2.3.11 and while starting osm.ear file , we receive the error message.

Cause

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