My Oracle Support Banner

Tax Code Field Is Blank When Editing a Header Only Invoice (Doc ID 1906984.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Invoice Matching - Version 13.1.7 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.1.x, while editing a header only invoice to enter the invoice details, and when default from order is performed, it is observed that the Tax Code is not populated with a value.  The application leaves the value as blank.

Steps to Reproduce:

  1. Use different VAT_REGION between supplier and location. Create a Purchase Order (PO) for such a store.  Ship and receive it completely.
  2. First create the header only invoice, without details.  For scenarios with different tax regions, the Tax Rate must be zero.
  3. Log out of the system.
  4. Clear your browser cache.
  5. Log in to ReIM.
  6. Edit the invoice.
  7. On "Invoice Maintenance Header" screen, do not open the popup "Tax Breakdown".
  8. Go to Detail screen and now try to add the details from the receipt.
  9. At this point note that the application shows Tax Code as empty. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.