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CustomerCenter_en.jnlp Has Missing Library Links (Doc ID 1907376.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : BRM 7.5.0.6.0 version, Customer Center Web Start

The default CustomerCenter_en.jnlp missed some libraries that were in lib directory:

<jar href="lib/ctrl.jar"/>
<jar href="lib/customizer.jar"/>
<jar href="lib/oraclepki.jar"/>
<jar href="lib/osdt_cert.jar"/>
<jar href="lib/osdt_core.jar"/>
<jar href="lib/pfc_en.jar"/>

As a result, Customer Center launched with a message that it is missing classes.

After adding them all in the CustomerCenter_en.jnlp, the application ran correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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