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Compensation Expression Is not executed when cancelling an order (Doc ID 1907699.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

The customer experienced an issue where when cancelling an order, the compensation expression was not getting executed

The customer checked the Compensation expression box in task "IsAutoComplete", and added the following code:


With this, it is supposed to execute the UNDO task and print on the log, however this did not happen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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