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Service Order Update Failing for Service Closure Order, Deal Cancel and Service Close in a Single Transaction (Doc ID 1907728.1)

Last updated on OCTOBER 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management (BRM) up to 7.5.0.6.0, service order updates are failing for service closure orders when the deal is canceled and service closed within the same transaction.

Cause

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In this Document
Symptoms
Cause
Solution
References


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