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IM Processes Keeps Auto-Restarting (Doc ID 1908292.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Instant Messaging Server - Version 9.0.1.4.0 and later
Information in this document applies to any platform.

Symptoms

IM 9p5 in 3 node server pool

Noticing that one out of the 3 IM servers in the pool is auto restarting, users complaining about disconnects.

$ ps -ef |grep java
<ms admin user>  1652   920   0   Jun 12 ?          84:35 /usr/jdk/latest/bin/java -Dlogdir=<PATH>/log -Djava.awt.hea
<ms admin user>  8378   920   0 17:01:31 ?        1686:47 <PATH>/jdk1.7.0_40/bin/sparcv9/java -Xms22528m -XX:+DisableExplicitGC -X  <=== IM server restart
<ms admin user> 16034   920   0   Jun 19 ?         452:14 <PATH>/jdk1.7.0_40/bin/sparcv9/java -Xms2048m -verbose:gc -XX:+PrintGCTi


iim_wd.log:

  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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