My Oracle Support Banner

pin_bill_day Generates Invoice, But Customer Center Won't Display It When "view Invoice" Is Clicked (Doc ID 1908340.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Invoices cannot be seen from Customer Center (CC). Invoices seem to be created okay but they are not displayed in CC.

The following errors can be seen in cm.pinlog:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.