pin_rel Issue While Processing CDRs - No Data Found (Doc ID 1908463.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.1 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

On 7.3.1 with rollup patch (9864771) and 11g db,  started hitting the "no data found" issue while loading rated CDR files from the batch controller.

Below are the errors seen from rel.pinlog:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms