Error Thrown by Customer Center While Viewing Cancelled Products (Doc ID 1908566.1)

Last updated on JULY 22, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On 7.3.1 release

For a particular account, there is an issue when trying to view the plan details from OOTB Customer Center. This is happening for cancelled products of a particular account. The Customer Center is refreshed and still seeing the issue.
The function fm_subs_rap_set_deal_nodes is throwing an error.

Error in CM pinlog:

 

Cause

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