com.mslv.oms.automation.AutomationException: No automationContext is found for the JMS message. (Doc ID 1908567.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Order and Service Management - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

OSM Orders are piling up and are not getting processed due to the following error.


#### <ExecuteThread: '24' for queue: 'oms.automation'> <BEA1-1
E1F0AC8715B60CFF5D8> <> ices/0.1/ASAPResponsePlugin , the reason is :com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: No automationContext is found for
the JMS message. Please check if the JMS message is legitimate.
com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: No automationContext is found for the JMS message. Please check if the JMS message is legitimate.
  at com.mslv.oms.automation.plugin.AutomationDispatcherImpl.processMessage(Unknown Source)
  at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
  at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
  at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
  at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:291)
  at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4060)
  at weblogic.jms.client.JMSSession.execute(JMSSession.java:3953)
  at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4467)
  at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
  at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
  at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
com.mslv.oms.automation.AutomationException: No automationContext is found for the JMS message. Please check if the JMS message is legitimate.
  at com.mslv.oms.automation.plugin.AutomationDispatcherImpl.a(Unknown Source)
  at com.mslv.oms.automation.plugin.AutomationDispatcherImpl.processMessage(Unknown Source)
  at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
  at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
  at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
  at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:291)
  at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4060)
  at weblogic.jms.client.JMSSession.execute(JMSSession.java:3953)
  at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4467)
  at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
  at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
  at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

 

Cause

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