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Role and Privilege Summary Report Fails to Run with "ERROR: An unexpected error occurred during report output generation. Please contact your Agile Administrator" (Doc ID 1908914.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Role and Privilege Summary Report in Agile
the following error occurs.

Error

"ERROR: An unexpected error occurred during report output generation. Please contact your Agile Administrator"

Below error is seen in Agile Application Server log:
com.agile.admin.client.value.PropertyNotFoundException: The property {ID} is not present for the node {Name}.
  at com.agile.admin.client.value.AbstractNode.getPropertyValue(AbstractNode.java:316)


Steps

The issue can be reproduced at will with the following steps:

  1. Log into Web Client as admin user.
  2. Go to Reports > Reports and Analytics > Standard Reports > Administrator Reports > Roles and Privilege Summary Report.
  3. Click on Execute.
  4. Gets "ERROR: An unexpected error occurred during report output generation. Please contact your Agile Administrator" in the Web Client window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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