OFSAAI Batch Status is Not Always Updated in Batch Monitor Screen and Batch Sometimes Appears Stuck in Ongoing

(Doc ID 1909902.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)

Symptoms

On OFSAAI 7.3.3.2.0, it seems the batch status is not always correctly updated in the Batch Monitor screen. The process finishes in the database, but it remains ongoing in Batch Monitor screen. This issue appears intermittently only for Post Load Change type tasks (TRANSFORM DATA).

ACTUAL BEHAVIOR
During Batch execution of OFSAA batches it appears that the Batch status in the Batch Monitor screen is not always updated. The process finishes in the database, but it remains ongoing in Batch Monitor screen.

EXPECTED BEHAVIOR
Expect the Batch monitor to correctly show status of the batch.

The batch must be Cancelled and Rerun to show correct status of "Success". There are no database errors reported when the batch is stuck in Ongoing.

Cause

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