Receiving 'Could Not Load The Java Virtual Machine' When Attempting to Start IStreamDM Proxy Service.

(Doc ID 1909922.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

When attempting to start the IStreamDM Proxy Service, Windows Events Viewer reports the following error message:

ERROR
-----------------------
- IStreamDM Proxy
- Could not load the Java Virtual Machine.
- LoadLibrary %1 is not a valid Win32 application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Windows.
2. Navigate to Window Services.
3. Attempt to start IStreamDM Proxy service.



Cause

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