Users Are Unable to Create RTVs Even Though Vendor Is Allowed for Returns
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Store Inventory Management - Version 13.2.4 and later
Information in this document applies to any platform.
In Oracle Retail Store Inventory Management (SIM) 13.2.4, users are unable to initiate a Return to Vendor (RTV), even though the 'Returns Allowed' indicator is set to 'Yes' for the vendor.
For both ST_CRT_PO_IND and ST_RETURNS_ALLOWED indicators, 'Returns Allowed' is set to 'Yes'. The 'Store Create PO indicator' is set to 'No'. Why is the user not able to create an RTV?
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