Cancel Change Order Going To NOR Status In Background Processor (Doc ID 1910183.1)

Last updated on AUGUST 22, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When a Cancel Change reconcile process is sent to the Background Processor, a confirmation window pops up on the client machine where the Job Worker (jwkr.exe) is running.  The Background Processor job will transition to a status of Not Responding (ASAP.JOB_QUEUE.JOB_QUEUE_STATUS = 'NOS') until the message is acknowledged via manual intervention. Once acknowledged, the job will continue processing.

Confirmation Message Text

 

NOTE: This behavior occurs when the Inventory Management > Reconcile > Send All Mass and Cascade Reconcile Jobs to the Background Processor preference is set to 'N'

Cause

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