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Missing Adjustment After On-demand Product (Doc ID 1911169.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.

Goal

Simplified steps are :

1.Create an account having billing cycle as monthly.
2.Purchase a base Plan with deal having cycle fees(MCF event)
3.Perform an Adjustment for 50 Euro.
4.Move the pvt for couple of days.
5.Purchase On demand Deal for this account.
6.Generate invoice.

Observe that adjustment is not reflected in the invoice.

Also it has been observed that:

1) If I run the trial invoice before on demand purchase adjustment will be picked
2) If I run trial invoice after on demand purchase adjustment won’t be picked.

What is the reason behind this issue ?

Customer are using the following update query as a workaround.

 

Solution

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In this Document
Goal
Solution
References


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