MetaSolv Solution dual/multiple monitor configuration problem - Missing various right-click pop-up menu items (Doc ID 1911313.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When running MetaSolv Solution in a dual/multiple monitor configuration, various right-click pop-up menu items are missing.  The behavior occurs when the primary monitory is configured to the top or right side and the application running/displayed on the secondary monitor.  Comparison application image examples of missing right-click pop-up menu items are provided below.

NOTE: The behavior does NOT occur when the primary monitor is configured to the bottom or left side regardless if the application is running/displayed on the primary or secondary monitor.

 

Example dual/multiple monitor configuration

Cause

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