Heatmaps Are Not Showing Actual Effort (AC) For Resources Who Entered Time Via Timesheets (Doc ID 1911607.1)

Last updated on FEBRUARY 03, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 7.5 and later
Instantis EnterpriseTrack - Version 7.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Heatmap by Project and Heatmap by Resource reports are showing 0 hours for resources.

EXPECTED BEHAVIOR
-----------------------
Hours should be displayed because they are showing for the same resource(s) on the Timesheet reports.

Cause

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