Unifier: Error "Failed to access report server" when attempt to publish custom reports in Configuration of Unifier

(Doc ID 1912392.1)

Last updated on APRIL 17, 2018

Applies to:

Primavera Unifier - Version 9.13 and later
Information in this document applies to any platform.

Symptoms

ERROR in Unifier Interface:

ERROR in Unifier log files:

[[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ~DEBUG ~ taskdefs.BipReportTask         ~ nPnnTYLbx2f3GnbTT5TLlmCFMbsvmDDhTGpbLZMJvKSTQC2y9pxc!-895150539!1406700539547 ~ uploadWsDataModel ex:org.w3c.dom.DOMException: HIERARCHY_REQUEST_ERR: An attempt was made to insert a node where it is not permitted. ~ 

[[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ~DEBUG ~ Velocity                       ~ nPnnTYLbx2f3GnbTT5TLlmCFMbsvmDDhTGpbLZMJvKSTQC2y9pxc!-895150539!1406700539547 ~ ResourceManager : found ## Inline Velocity Template

                  #set( $error_message = "Failed to access report server.")
                  {
                   error: '$util.string.jsfilter2($error_message)'
                  }    
                 with loader com.skire.webant.loader.ClasspathResourceLoader~

 
REPRODUCING STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Go to Unifier Company Workspace

2.Choose Administration mode, user accesses Configuration

3.Select Report name, then click status to choose publish

4. Then error returns

Cause

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