Point of Service (POS) Does Not Remove the Discount from Discounted Items After the Price of Items Is Overridden (Doc ID 1912503.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.3.5 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Point of Service (ORPOS) 13.3.x does not remove the discount from previously discounted items (that are part of a Discount Rule) after the price of items is overridden.


Steps to Reproduce:

1. Creation of the Discount Rule from BO:

  1. Log in to Back Office (BO).
  2. Click on Pricing, Discount Rule, and then Add.
  3. Enter the discount rule name; choose the type as 'Buy N of X for a specified amount off'.
  4. Source equals Item.
  5. Enter the start date and time.
  6. Enter the end date and time.  Click on Next.
  7. Enter the amount off as 30.00.
  8. Enter the No. of times per transaction as 1.
  9. Enter Item 6076 and quantity as 3; click on Add.
  10. Click on Save.


2.  Sale from POS:

  1. Log in to POS.
  2. Ring Item 6076 for sale.
  3. Choose Item, Quantity, and then enter the new quantity as 3.  The discount is applied as expected.
  4. Tender and complete this transaction.


3. Price Override from POS:

  1. Log in to POS.
  2. Ring Item 6076 for sale.
  3. Choose Pricing, and then Price Override.
  4. Enter the new price as 5.00.
  5. Increase the quantity to 3.
  6. Note that the discount rule is still applied and the transaction total is shown as negative.


Expected Result:
The Discount Rule should no longer be applied after the price override is performed.

Cause

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