S/MIME Not Working in Convergence 3 - Message Pane Is Empty

(Doc ID 1912506.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

S/MIME is not working in Convergence 3.

When an S/MIME enabled user attempts to read an unencrypted message, it comes back with an empty message pane.

Cause

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