My Oracle Support Banner

P6 Web Not Utilizing 64-bit JRE In Internet Explorer (IE) 10 or 11 (Doc ID 1912596.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
P6 Web with IE10 or IE11 is not utilizing the Java 64-bit plugin and instead running with an installed 32-bit JRE (or not loading Java at all if no 32-bit JRE is installed).

EXPECTED BEHAVIOR
-----------------------
P6 should be utilizing the 64-bit plugin in both IE10 and IE11.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.