P6 Web Not Utilizing 64-bit JRE In Internet Explorer (IE) 10 or 11

(Doc ID 1912596.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
P6 Web with IE10 or IE11 is not utilizing the Java 64-bit plugin and instead running with an installed 32-bit JRE (or not loading Java at all if no 32-bit JRE is installed).

EXPECTED BEHAVIOR
-----------------------
P6 should be utilizing the 64-bit plugin in both IE10 and IE11.

Changes

Cause

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