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Agile 9.3.3 Web Client connection fails with 'java.lang.NullPointerException' (Doc ID 1912655.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile Product Collaboration - Version and later
Information in this document applies to any platform.


On : version, Web client (PC)

When attempting to connect via Web Client the following error occurs.

Customer using Safari

at com.agile.ui.pcm.common.ObjectUtils.getCoBrandingImage(
at jsp_servlet._default.__login_45_cms._jspService(
at weblogic.servlet.jsp.JspBase.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper$
Truncated. see log file for complete stacktrace
;2014-07-28 09:49:06,369> <ActionServlet:ERROR> Exception occurred while processing request
at com.agile.ui.pcm.common.ObjectUtils.getCoBrandingImage(
at jsp_servlet._default.__logined._jspService(
at weblogic.servlet.jsp.JspBase.service(
error messages in the Managed Server Logs.

<2014-07-28 09:47:51,372> <PCExtractTask:ERROR> Caught the following exception
com.agile.admin.client.value.AdminException: Node 1 does not exist in the cache. It may have been deleted already.
at com.agile.admin.server.ADictionary.getNodeByID(
at com.agile.acs.PCExtractTask.tmpProcessWS(
at com.agile.acs.PCExtractTask.tmpExtractionProcess(

 OK connecting to Java Client


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