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ReIM Invoice Remains in URMTCH Status After Detail Matching If Items With Zero Qty and Cost Are Present (Doc ID 1913418.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.2.5 to 13.2.8 [Release 13.2]
Oracle Retail Invoice Matching - Version 14.1 to 14.1.2 [Release 14.1]
Oracle Retail Invoice Matching - Version 14.0 to 14.0.2 [Release 14.0]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM), if we have items already matched with zero quantity in invoice details, it becomes impossible to complete the summary match process.

Steps to Reproduce:

  1. Create 4 items: X,Y,Z,S
  2. Create an order for these items; ship and receive.
  3. Create an invoice that perfectly matches items X,Y but without Z,S.
  4. Summary match the invoice.
  5. Note that the invoice is in status MTCH.  Records for X,Y have been inserted into IM_PARTIALLY_MATCHED_RECEIPTS.
  6. Create a second invoice.
  7. In details, choose 'default from receipt'.  Items X,Y are inserted with qty zero. Items Z,S are inserted also.
  8. Modify the invoice with cost discrepancy for items Z,S.
  9. Summary match the second invoice.
  10. Resolve the cost discrepancy for items Z,S.

Actual result:

Expected result:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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