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Issue With Multiple Em_pointer Entries When One Real-time Zoning Pipeline Is Unavailable (Doc ID 1913615.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


How to enable High Availability for Reat-Time Zoning pipeline?

In the proposed BRM implementation, there are two servers (BRM1 and BRM2) that each runs a CM, a DM Oracle (DMO) and 
a real-time zoning pipeline (RTP) for real-time rating.

For high-availability, the following two em_pointer entries were configured in the CM pin.conf on each server in order
 to be able to perform real-time usage on both servers if the real-time zoning pipeline is down on one server:
- cm em_pointer zoning ip BRM1 20029
- cm em_pointer zoning ip BRM2 20029

The expectation is that if the first RTP is not available then the CM will automatically failover to the second RTP
 in order to process the real-time rating request.

In testing however, if one of the servers (e.g. BRM2) is unavailable, the CM running on the other server tries to 
send real-time zoning requests to the server that is unavailable and does not failover to the server that is available.
This causes real-time rating requests to fail even though one server is still available.


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