Performance of Item Scans Is Slow When Scanning Items on Promotion and Eventually Hangs With 'java.lang.OutOfMemoryError: GC Overhead Limit Exceeded' Error (Doc ID 1914126.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Retail Point-of-Service - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 14.0.x, items that are on promotion take approximately 5 to 6 seconds each per scan to display on the Sell Item screen.  In addition, upon scanning around 20 items the following exception is seen in the logs:

2. Import the above PricingExtract.xml into Back Office (BO) and let the promotion get activated.
3. Select F3 POS and log in.
4. Enter the items from the list above and the coupon item.

 

Cause

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