Automation Tasks Are Taking Lot Of Time To Move From Received State To Accepted State (Doc ID 1914435.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

1.  Automation Tasks are taking lot of time to move from Received state to Accepted state
2.  Automation tasks and Activation tasks created should be moving to accepted state from Received state without any delay.

These state transitions are taking a lot of time in seconds where it should be sub-second.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms