Incorrect Due Dates Set For PMDA Reports (Doc ID 1914917.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

The PMDA report was scheduled automatically but the incorrect due date is set and the date is calculated base on the Japan initial receipt date.

Note:
The case was routed from the global user(workflow) and the report was generated before routing the case to Japan user.

Scenario:
1. The following dates have been set in the case
Initial Receipt Date      : 26-APR-2012
Initial Receipt Date (J) : 07-MAY-2012

2. The global user unlock the case. Enter the follow-up information and locked the case.
The follow-up received date (aware date) is set as 07-JUN-2014.

3. PMDA report has been scheduled automatically
The Japan Aware Date is still as 07-MAY-2012 so the report due date is calculated based on this aware date.

4. Argus-J user unlock the case and enter the Japan follow-up received date as "11-JUN-2014".
At this time, Japan aware date was changed to 11-JUN-2014 from 07-MAY-2012.

Cause

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