Work Order Getting Executed Successfully Without Invoking Any CSDL (Doc ID 1915024.1)

Last updated on OCTOBER 18, 2023

Applies to:

Symptoms

An order is coming to ASAP with the wrong format. It is coming into the SRT and going into a bundle named "ADD".

Inside the SRT service bundle "ADD" , we have CSDL "<CSDL_CMD>" with the Expression (ACTION LIKE "AAA_SUBS") AND (SUBS_TYPE LIKE "POSTPAID")

Now, due to an invalid request structure , the SRT translation is not calculating the ACTION and SUBS_TYPE values, as those tags that are blank in the XML. In turn , <CSDL_CMD> would be validated to false and the CSDL would not be invoked .

However, ASAP is completing the order with WO_STAT=104 and closed.completed. The Upstream system is receiving a success response.

Ideally , in such conditions , ASAP would generate a failure response not success one.


ERROR
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No Provisionable CSDLs Present on WO, Completing ...

Changes

Cause

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