A Facet Is Not Displayed Within InfoCenter So Users Are Unable To Filter Search Results (Doc ID 1915073.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Knowledge - Version 8.5.1 and later
Information in this document applies to any platform.

Symptoms

Facets are labels that are tagged to certains documents so that users can filter the search results to articles with certain charateristics or tags or facets.  There are many possible facets Oracle Knowledge which can be customized.  OOB there are Languages, Document type, Collection, IM characteristics, etc that can be seen within InfoCenter as filters.  There can be a number of reasons that a facet is not being displayed within InfoCenter.

Cause

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