Orders Stuck In "In Progress" State In ASAP, Not Reaching JNEP With Error StringIndexOutOfBoundsException (Doc ID 1915089.1)

Last updated on AUGUST 18, 2014

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Orders are stuck in the "In Progress" state in ASAP. Any type of work orders remain stuck in ASAP Exalogic environment.

The following error was observed in the JNEP diag file.

 

Cause

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