New Stock Count Requests Cannot Be Opened If Stock Count ID Is 8 Digits: "ORA-06502 : PL/SQL:Numeric or Value Error" Occurs (Doc ID 1915929.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.6 to 13.2.8 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising System (RMS) 13.2.6, stock counts that have an ID of 8 digits in length throw the below error messages if the user tries to edit or view them:


As per the data model, the stock count ID could be of 8 digits with a maximum value of 99999999.


Steps to Reproduce:

  1. Log in to RMS and select Inventory => Stock Count.
  2. Select Action 'New' and Action Type 'Request'; click 'OK'.
  3. Enter the required stock count name, and Stock Count Type = 'Unit & Value'.  Make sure that the ID of the new count is 8 digits in length.
  4. Add required details to the stock count. (Product group, group type, etc.)
  5. Click OK to save the count.
  6. On [stkfind] screen, try to reopen the count by selecting 'View' or 'Edit' from Action menu.  Note the errors mentioned above.

 

Cause

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